Important Details
IJCRT - International Peer Reviewed, Open Access Journal, Multidisciplinary, Monthly, Nominal(Low) Fees for Professional Research Services International Journal of Creative Research Thoughts - IJCRT Peer Review Journal, Refereed Journal, Peer Reviewed Journal , Referred Journal and Indexed Journal, Open access, Online and Print Journal,international Journal Open Access, Accepted by Indian and foreign university ,IJCRT Followed Norms, guidelines, requirement, listing criteria and methodology of score/point also applied from: Scopus , Web of Science , UGC Approved , UGC CARE, UGC-CARE .
UGC Approved Journal No: 49023 (18)
UGC approval Link
https://ijcrt.org/ugc%20approval.jpg
All Policy and Approval
Please Like Our Facebook Page | CrossRef DOI and Hard copy of Certificate Provide if required. | www.IJCRT.org | editor@IJCRT.org | WhatsApp: 7990172303
Publication Details:
- Paper Submission : 31-May-2026. Call For Paper (Volume 14 | Issue 5 | Month- May 2026)
- Acceptance/Rejection Notification: Within 02-04 Days.
- Paper Publish: Within 02-04 Days after submitting all documents.
-
Submit Your Paper Any time There No deadline.
-
Publication fees : 1570 INR for Indian author & 59$ for foreign International author.
Please Like Our Facebook Page | CrossRef DOI and Hard copy of Certificate Provide if required.
Licence and Indexing
Indexing In Google Scholar, SSRN, ResearcherID-Publons, Semantic Scholar | AI-Powered Research Tool, Microsoft Academic, Academia.edu, arXiv.org, Research Gate, CiteSeerX, ResearcherID Thomson Reuters, Mendeley : reference manager, DocStoc, ISSUU, Scribd, and many more | High Impact Factor: 7.97 | Digital object identifier (DOI) and Hard Copy of certificate Provided.
Licence
DOI
ISSN Approved impact factor: 7.97 
Creative Common 
Valid as per new UGC Gazette regulations 
INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS - IJCRT (IJCRT.ORG)
International Peer Reviewed & Refereed Journals, Open Access Journal
IJCRT Peer-Reviewed (Refereed) Journal as Per New UGC Rules.
ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
Call For Paper - Volume 14 | Issue 5 | Month- May 2026
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 7.97 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(CrossRef DOI)
Contact Us Click Here
WhatsApp Contact Click Here
Published Paper Details:
A Study Of Consumer Behaviour Towards The Digitalization Of The Banking Industry.
Authors
Deepak prasad,Lilli Sharma,Piyush Sharma,Pankaj Rajput,Ayush Kumar
Downlaod Center
Keywords
Digital Banking, Cashless Transactions, Digital Payment Systems, Mobile Banking, FinTech, Consumer behavior, UPI
Abstract
Digital wallets, online banking, mobile banking, and the Unified Payments Interface (UPI) have all become more popular in India as a result of the fast development of digital technology, which has drastically changed the country's financial sector. With particular reference to platforms like Paytm, PhonePe, Google Pay, and other digital payment apps, this study investigates customer behavior toward digital banking solutions in Jaipur. The study's main goals are to determine the factors influencing consumer preference for digital banking, gauge customer satisfaction with digital banking services, and measure the degree of awareness and uptake of digital banking services. The research methodology used in this study combines qualitative and quantitative techniques. While secondary data came from research articles, journals, newspapers, and internet sources, primary data came from a survey that was administered to 200 respondents in several Jaipur areas. MS Excel was used to analyze the data using statistical techniques like frequency analysis, percentage approach, bar charts, and cross-tabulation. The results show that most respondents are aware of and actively utilize digital banking services because of its convenience, security, usability, and alluring incentives. Although some consumers are still affected by issues with digital literacy, security hazards, and technological accessibility, customer satisfaction levels were still found to be generally positive. The study concludes that digital banking has become an essential component of modern financial operations and highlights the importance of increasing consumer awareness, strengthening security measures, and improving customer service to encourage wider adoption of digital banking services.
IJCRT's Publication Details
Unique Identification Number - IJCRT2605451
Paper ID - 308207
Author type - Indian Author
Page Number(s) - d853-d860
Pubished in - Volume 14 | Issue 5 | May 2026
DOI (Digital Object Identifier) -
No Of Downloads - 30
Author Country - India, 302012, Jaipur, Jaipur, 302012, Commerce and Management, MBA All Branch
Publisher Name - IJPUBLICATION | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Published Paper PDF : - http://www.ijcrt.org/papers/IJCRT2605451
Published Paper URL: : - http://ijcrt.org/viewfull.php?&p_id=IJCRT2605451
Published Paper PDF Downlaod: - download.php?file=IJCRT2605451
Download Your article
Cite this article
Deepak prasad,Lilli Sharma,Piyush Sharma,Pankaj Rajput,Ayush Kumar, "A Study Of Consumer Behaviour Towards The Digitalization Of The Banking Industry.", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.14, Issue 5, pp.d853-d860, May 2026, Available at :http://www.ijcrt.org/papers/IJCRT2605451.pdf
License
Article Preview
Types of Articles invited
Research Papers, Survey Papers, Study Papers, Subjective Papers, Experimental Result Papers, Analysis Study Research Papers, Informative Article, Comparison Papers, Case Studies Papers, Review Papers, Comparative Studies, Dissertation Chapters, Research Proposals or Synopsis, Working Projects, New Innovation & Idea, Prototypes and Models and many More
Call For Paper
About IJCRT (Refereed Journal, Peer Journal and Indexed Journal )
About IJCRT
The International Journal of Creative Research Thoughts (IJCRT) aims to explore advances in research pertaining to applied, theoretical and experimental Technological studies.
The goal is to promote scientific information interchange between researchers, developers, engineers, students, and practitioners working in and around the world.
IJCRT is Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 7.97 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool), Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
The open access supports the rights of users to read, download, copy, distribute, print, search, or link to the full texts of these articles provided they are properly acknowledged and cited.
Indexing In Google Scholar, SSRN, ResearcherID-Publons,
Semantic Scholar | AI-Powered Research Tool, Microsoft Academic, Academia.edu, arXiv.org, Research Gate, CiteSeerX, ResearcherID Thomson Reuters, Mendeley : reference manager, DocStoc, ISSUU, Scribd, and many more
International Journal of Creative Research Thoughts (IJCRT)
ISSN: 2320-2882 | Impact Factor: 7.97 | Impact Factor: 7.97 and Monthly-Peer-reviewed, and Refereed Journals.
Open Access Processing Charges or Publication fees with free DOI : ₹1570 INR for Indian author & 59$ for foreign International author.
Refereed Journal, Peer Journal and Indexed Journal
Publication Issue Frequency : Monthly (12 issue Per Year Annually)
Journal Discipline and Subject : Multidisciplinary,Monthly,Multilanguage (Regional language supported) .
Publisher and Managed By : IJPUBLICATION (ijpublication.org).
Publication Supported Languages: Allow All Multiple Languages (Regional language supported).
Provide DOI and Hard copy of Certificate.
High impact factor and 50+ index database and Fast paper publication.
Nominal Fee for Professional Research Services, Low cost research journal.
Publication Guidelines : COPE Guidelines
Quick, Fast, automatic Speedy Review and publication Process
Notification of Review Result and publication - Within 02-03 Days.
Provide Free e-certificate to all author and DOI (Digital Object Identifiers) to All Paper.
Download all digital data from website anytime lifetime available.
Indexing of paper in all major online journal databases.
Low Publication Charge 1570 INR per single paper Publication with Maximum 5 Author for indian author & 59$ for foreign International author.
Paper Submission Till : 29 May 2026
Review Results (Acceptance/Rejection) Notification : Within 02-03 Days
Paper Publication Time : Paper Publish: Within 02-03 Days after submitting all the required documents.
Submit your Paper Submit your paper
Call For Paper (Volume 14 | Issue 5 | Month- May 2026)
Licence and Indexing
Indexing In Google Scholar, ResearcherID Thomson Reuters, Mendeley : reference manager, Academia.edu, arXiv.org, Research Gate, CiteSeerX, DocStoc, ISSUU, Scribd, and many more | High Impact Factor: 7.97 | Digital object identifier (DOI) and Hard Copy of certificate Provided.
Licence
DOI
ISSN Approved Impact Factor: 7.97
Creative Common
Valid as per new UGC Gazette regulations 
Features
Impact Factor: 7.97 and ISSN approved. Impact Factor: 7.97 Calculated by google scholar Call For Paper (Volume 14 | Issue 5 | Month- May 2026) Quick, Fast, automatic Speedy Review Process Notification of Review Result - Within 02-03 Days. Publication of Paper - Within 02-03 Days.
Provide Free DOI(Digital Object Identifiers) to All Paper. Provide Hard copy of certificate based on request. Indexing of paper in all major online journal databases. SEO effective and Automated Metadata Citation Generator.
Open-Access peer reviewed International Journal Fully Automated and Secure https Website Author can Check Publication Process status online. EMail and SMS notification to the author for each Process stage. Paper and Soft Copy of "Certificate" Available life time on website.
Qualifed & Experience Reviewers from Well-known Institutes/Universities among the world. Social Media, Email and Call Support 24*7. Google Scholar, ResearcherID Thomson Reuters Indexing. Author Research Guidelines & Support.
Indexing Partners
Call For Paper May 2026
Call For Papers
May 2026
Volume 14 | Issue 5
Last Date :
31-May-2026
Submit Manuscript Online Impact Factor: 7.97 Review Results : Within 02-03 Days Paper Publication : Within 02-03 Days
May 2026
Volume 14 | Issue 5
Last Date :
31-May-2026
Submit Manuscript Online Impact Factor: 7.97 Review Results : Within 02-03 Days Paper Publication : Within 02-03 Days
Published Issue Details
For Authors
Forms / Downloads
Other IMP Links
Indexing Partner
Research Area
LICENSE
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
DOI Details
CONFERENCE
CONFERENCE MANAGMENT & PUBLICATION CONFERENCE PROPOSAL
RECENT CONFERENCE
CONFERENCE PROPOSAL CONFERENCE PROCEEDINGS
CONFERENCE PROPOSAL CONFERENCE PROCEEDINGS
For Reviewer /Referral (RMS) Earn 500 per paper
Important Links
NEWS & Conference
Digital Library
IJCRT RMS | Earn 500 Per Paper.
Open Access
LICENSE
Indexing Partner
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 7.97 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
