Volume 8 | Issue 5 |

 Abstract

Purpose: �Basically, I want to make this project because of my interest towards customization and as a consumer I want thing as I want and I always keen to know something new. So, I think this is the best way to learn something interesting and knowledgeable. I faced many problems during the project because this is a very broad topic and everyone have their own opinion. So, this project is an attempt at bringing to light the current situation of customization in customer relationship management . The role of customization in customer relationship management has been discussed in detail and limitations have been added and discuss the related intricacies of this project which is the most important objective. The present scenario and situations prevailing in the Country have also been talked and take best efforts not to leave behind any loopholes and to touch upon all the important details relating to customization in customer relationship management. I am also giving my own analysis and conclusion on this and gave my suggestion as well .� Research implications: �This research paper provides a preliminary understanding of customisation in CRM to retain its consumers besides this it also highlight the role of customisation in CRM how it approaches and helps to explore new ways in marketing domain for easy settlement of their customers.� Originality/value: �This paper highlights on the various types of usage of customisation to retain the customers as well as importance of customisation, maintain database to retain existing customers.�

Licence: creative commons attribution 4.0

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

customization in customer relationship management, Limitations, Present scenario.

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

Employee commitment is a potential factor for Organisational performance, so the organisations use different tools to stay competitive and improve the performance of the employees. The study focused on measuring the employee commitment and performance based on the factors like Motivation, Compensation, Leadership, Training and Development, Communication which influences the Employee commitment. The need for the present research is to analyse the effect of employee commitment on the job performance of employees in IT companies. This paper includes both the primary and secondary data; research findings have been framed by results retrieved from the data analysis using appropriate statistical tools viz: frequency distribution, Analysis of Variance (ANOVA), Karl Pearson�s coefficient of correlation.

Licence: creative commons attribution 4.0

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Employee Commitment, Motivation, Compensation, Leadership, Training and Development, Communication.

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

????????????? ?????? ?????? ????????????? ????? ????????????? ???? ????? ?????? ??????? ?????? ????????????????? ??????? ?????? ??????????? ????? ????? ???????????????? ?????????????? ??????????? ??? ???? ?????? ????? ??????????? ?? ?????? ??????????? ? ????????????? ??? ????????? ??????????? ?????? ???????? ????? ?????? ?????? ????? ???? ??????? ??????, ??????, ???????, ???????????, ????????? ???????? ?????? ????? ?????????? ????????? ??????? ???????? ??? ???? ????? ???????? ?????? ?????????? ???????

Licence: creative commons attribution 4.0

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

?????? (Non Violence), ?????? (Truth), ???????? (Non stealing), ??????????? (Celibacy), ????????? (Imperfection).

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

In the future, to reduce carbon dioxide emission in the atmosphere of the earth and protecting the earth environment, mankind will be forced to do a lot less energy for heating than it uses it still. If we add to this that the stocks of non-renewable energy resources are finite, it should be recognized that the main characteristic of the future buildings is ultra-low energy consumption and even energy consumption close to zero. And many countries have established similar standards of energy consumption. ZEBs have the promising to reduce the significant energy use and as well to increase the overall share of renewable energy. However, in order not to fall short of expectation, there is a need for commonly agreed ZEB definition framework and a robust �zero� calculation methodology. This framework should allow for a variety of solution sets and not focus only on PV based solution sets, as this strategy is mainly addressing small and new buildings.

Licence: creative commons attribution 4.0

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Net Zero-Energy Buildings; Sustainable building; Ecofriendly buildings.

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

This study focuses on the impact of Para social interaction and visual merchandising in customer shopping experience. The purpose of the study is to identify the relationship between para social interaction, visual merchandising, promotional signage and customer shopping experience. The present study is exploratory as well as descriptive in nature. Primary method has been used for collecting the data. Structured questionnaire has been administered for the purpose of collecting primary data. This finding suggests that there will be a significant influence of Para social interaction which enhances persuasiveness of customer shopping experience. This can be used by managers at various retail outlets, health cares, banking sectors. The focus of the study is mainly on the gap between experience of Para social interaction, visual merchandising and its effect on the customer shopping experience.

Licence: creative commons attribution 4.0

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Customer Shopping Experience, Para social Interaction, Visual Merchandising, Promotional Signage.

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

The study considers the construction of two mathematical models namely Random Staircase model and Snakes and ladders model. The Random Stair case model gives the minimum number of hops required to climb a staircase with N steps if one can hop 1 step, 2 steps, �,or k steps forward or backward at a time with equal probability. This is a generalization of Gambler�s Ruin problem with fortune probability equal to �. Also a mathematical model for the Snakes and ladders game is constructed which is a special case of Upward Random Staircase model. This model can be utilized to evaluate the probability to finish the game for various movements.

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Random Staircase model, Upward Staircase model , Snakes and Ladders model

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

Customer issue tracking System is one which is responsible for providing Telephone service to the customers by registering the customers. After once customers are registered for service telephone management system must provide service such as any complaints and they also maintain status about customers complaint. These things are very tedious to maintain in manual in records for future references and removing Customers complaints after solving them are difficult and monitoring these things are also very tedious job. To overcome all these problems we are building a Solution here a Customers issue tracking system. It is novel or new method that taking a customer�s complaints, registering the complaint and monitoring the complaint about the customer.

Licence: creative commons attribution 4.0

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Customer, issue, tracking, system, complaint

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

Now-a-days, the technology has become a part of our lives. Mobile phones, Laptops, Tabs, etc. all are a part of technology. Due to COVID-19, Lockdown prevails all over the country in India. Many sectors get affected in terms of growth and efficiency. The Education sector also get affected by it, all the educational institutions (schools, colleges, institutes) remained closed during this period. Mobile technology played an important role in the education sector by imparting knowledge among the learners� through online platform. In this regard paper aims to discuss about various online platforms and their negative impact upon learners� health and suggestions to tackle the negative impact of mobile technology.

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

KEYWORDS: Mobile Technology, COVID-19, Online platform, Health, Internet, Sustainable Development Goal.

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

The Indian national movement was one of the biggest mass movement modern societies has ever seen. It was basically the result of fundamental contradiction between the interest of the Indian people and that of British colonialism. To end to British colonialism in India, National movement came into existence. The British crushed the movement time to time but they could not crush the spirit of nationalism among Indian. At least India got Independence on 15-Aug-1947. Behind this Independence the concept of the Partition has also emerged and the creation of the two dominions, India and Pakistan. Thus, this paper covers the techniques adopted by Indian National congress and Muslim league in the national movement leading towards partition of India.

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

National movement, Pakistan, Muslim league, Gandhi

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Creative Commons Attribution 4.0 and The Open Definition

 Abstract

Tourism is associated with the enjoyment by human wandering around the globe in want of acquiring knowledge and site seeing; this is the case of modern tourism. Actually, the human being has been moving around the earth for settlement, food, water, etc, as the days and years are gone by, and inquisitiveness in human have made him wander for conquering the places with richness by all means, besides education, employment, peace, of residing, etc, influenced human to settle in some places as he liked. Modern tourism is associated with excitement and learning about new cultures and history.

Licence: creative commons attribution 4.0

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Creative Commons Attribution 4.0 and The Open Definition

 Keywords

Mariamman car festival, Amenities, human settlement, culture, knowledge.

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Creative Commons Attribution 4.0 and The Open Definition